14-Day Returns

We believe in a simple return policy.

If you are not completely satisfied with your online purchase, you may return or exchange it at Koioki.com. Your return must be submitted within 14 days from when your package is received. You will receive a full refund minus the original cost of shipping. (Order with free shipping will also be charged the original cost of shipping.

No returns or exchanges on the following items. 25% restocking fee may apply.

  • Kids tees
  • Hoodies
  • Clearance items
  • 2XL, 3XL, 4Xl sizes

For all order that are sent back to us because of an invalid or incomplete address.

  • The customer will have to pay for a new shipping label.
  • If a refund is requested we will refund the total amount minus the shipping cost and a 25% restocking fee.

The customer will be responsible for all return postage.

Koioki cannot accept returns on International orders.