Have a question? We're here to help! Just reach out, and we’ll get back to you as soon as possible, usually within 24 hours.

Please remember to check your junk/spam folder for our reply.

A Note on Communication

At Koioki, we’re a team of artists who take pride in our work and customer service. We ask that our customers communicate respectfully, as the tone of your email may impact the level of support and assistance we’re able to provide. We’re here to help and always strive to make things right, so let’s work together!

Returns & Exchanges

If you have questions about returns or exchanges, please review our 14-Day Return & Exchange Policy for details. Items must be unwashed and unused, and returns must be initiated within 14 days of receiving your package.

Connect With Us

You can also connect with us on Instagram:
📸 @koioki.art

We look forward to assisting you!