Koioki Shipping Policy

Koioki Shipping Policy

We aim to get your order to you as quickly and smoothly as possible. Here’s everything you need to know about our shipping process:

Processing Time

  • All products are made-to-order, so please allow 3-5 business days for production before shipping.

Shipping Rates & Times

  • USA Orders: Estimated delivery in 3-7 business days after production.
  • International Orders: Delivery times vary depending on location, usually between 7-21 business days.

Shipping Carriers

  • We use reliable carriers like USPS, UPS, and DHL to ensure your order arrives safely.

Tracking Your Order

  • You’ll receive a tracking number as soon as your order ships, so you can follow its journey to your doorstep.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order size.

Lost or Delayed Packages

  • If your package is lost or delayed, please contact us, and we’ll work with the carrier to resolve the issue.

Incorrect Address

  • Make sure your shipping address is correct! Orders returned due to incorrect addresses can be reshipped at the customer’s expense.

International Duties & Taxes

  • International customers are responsible for any duties, taxes, or customs fees that may apply to their orders.

For any shipping-related questions or assistance, feel free to reach out on our contact page.

Original art, locally made-to-order

60-day Returns